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Service can be provided in one of three ways :
1. Cost per copy service agreement
This is normally a fully inclusive agreement, where the customer pays
an agreed amount for each copy and all call out's, labour and materials
are included in that cost (excluding paper). This is very popular and most
beneficial to the larger volume user.
2. Fixed annual service agreement
This is a fixed annual charge, paid yearly in advance and covers all call
out's, labour and "hard parts" on the machine, but excludes all consumable
parts. This is most cost effective for the low - medium volume users.
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